(KT188) | Customer Development Manager LATAM | Consumer Health

(KT188) | Customer Development Manager LATAM | Consumer Health

01 jul
Johnson & Johnson

01 jul

Johnson & Johnson


Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion or any other trait, YOU are welcome in all open positions at the largest healthcare company in the world. When You Join Johnson & Johnson, Your Next Move Could Mean Our Next Breakthrough. 

Johnson & Johnson Consumer Health is recruiting for a Customer Development Manager LATAM: check below the roles and responsibilities:

- Partner with Capabilities Squads to drive CD Roadmap in LATAM and ensure its execution with a clear Governance and tracking both locally and regionally.

- Fosters the Shopper “mindset ” within the CD and Mkt organization to drive business decisions and growth.

- Develops LATAM Shopper Strategy and action plans to meet objectives with strong focus on H ealthy Lives and Health & Wellness programs , creating value to customers and shoppers.

- Coordinate of Regional and Global customers governance and plans in the region.

- Work with Regional Franchise on key i nnovation projects to provide Shopper inputs through the processes (ensuring CVE concept is embedded since the beginning of the process).

- Co-lead, with Regional Franchise and global shopper teams, the shopper toolkits development (Category sell in story, In-Store visual identity, Executional toolkits) and be responsible for the regional content customization and deployment to the local CD and Mkt teams.

- Work close to CBI (Consumer Business Insights) team to develop and identify shopper insights and ways to maximize it in the region.


- Bachelor's degree.

- Fluent Portuguese and English are mandatory, Spanish is desired.

- At least 10 years of Experience of Sales, shopper marketing, category management, and customer management.

- People development/training skills, as well as a deep knowledge of how to drive execution, are a must.

- Experience in leading, coordinating, and/or influencing internal/external stakeholders, marketing, and commercial leaders with strong influencing skills in Global and Regional Customer forums.

This position is available for a remote working model.

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