LNM-199 | Smallpdf: Senior Ux Researcher

LNM-199 | Smallpdf: Senior Ux Researcher

13 ene
|
Smallpdf
|
Burgos

13 ene

Smallpdf

Burgos

**Who are we?**Smallpdf is the first and _only_ PDF software you’ll love! Founded in Switzerland in 2013, Smallpdf provides a simple, secure, and reliable answer to the world's PDF challenges, and has become the most loved and trusted PDF software on the planet. We’ve served over a billion users in 24 different languages since 2013, and in every country in the world—even Antarctica!As one of the most successful startups in Switzerland with offices in Zurich, Belgrade and Barcelona, and staff from all over the world, we’re on a mission to make PDF easy. If you love open-source software, adopting the latest technologies, and solving tricky problems while having fun, then why not join the Smallpdf team?*The team:

*As a Senior UX Researcher at Smallpdf, you will be part of the Discovery team together with other UX Researchers and Data Scientists. Our work is to understand our users and give direction to the product and strategy. In particular, you will be guiding initiatives to understand how people manage, edit and organize documents and help product teams shape the experience of 40+ million users from all over the world.*Your responsibilities: * Plan, conduct, and analyse generative and evaluative user research. Combine data-driven and qualitative insights to influence company-wide decisions with the voice of the customer. Deliver compelling insights to the product teams and help them shape their roadmaps. Develop frameworks and processes to help product teams run user studies more smoothly.**Your profile**: Bachelors, Masters or PhD in the field of Human Factors, Social Sciences, HCI, Computer Science, Product Design, or other field emphasizing human behaviour. Experience with multiple qualitative and quantitative methods, which may include user interviews, surveys, diary studies, ethnographic research, and usability tests. Excellent interpersonal, communication, and collaboration skills. Good time-management skills. Able to thrive in a fast-paced setting. Sense of ownership and pride in your performance and its impact on the company’s success. Critical thinker with problem-solving skills. Team player. Excellent command of English, both verbal and written. Any other language is a plus!**Nice to have**: Experience with large-scale surveys Experience with mixed methods research Basic SQL knowledge**Why Smallpdf?**We put our people first and prioritize work-life balance.You get to impact the way over 40 million people get work done every month.Push boundaries and dare to fail—that’s how we learn!Enjoy the flexibility of a hybrid work environment. (You’ll only need to be in the office a minimum of 5 days a month. )? 25 calendar days’ paid leave a year, plus year-end company holidays.A personal development budget of up to 1,850 Euros every year, plus 8 days off for courses or training.Possibility of an employee stock ownership plan (ESOP). (Conditions apply.)Hack days to challenge you and your team, plus build amazing things.Chatting over tapas, grabbing a glass of wine, enjoying the many museums, or going for a dip in the sea—we’re pretty serious about having fun!Said to be even older than Rome, Barcelona is the city that has it all, from sandy beaches to beautiful historical architecture to exciting nightlife. If you like to be surrounded by a vibrant atmosphere full of culture and art, sunny skies, and people from all over the world, Barcelona is the place for you—and so is Smallpdf.

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