HBH329 Professional Services Engineer - Optical Networks

HBH329 Professional Services Engineer - Optical Networks

09 may
Prometeo Talent

09 may

Prometeo Talent


About us :

Prometeo Talent is a #1 Ranked Recruitment Agency in America and Europe . We excel in connecting companies with exceptional technology and engineering professionals.

We are collaborating with a multinational company with presence in 14 countries across the Americas, with a track record in the Telecommunications & IT sector and the best team in the industry.

Our client specializes in offering services and products that enable the humanized use of technology, connecting it with society."

Our proposal :

We are currently seeking a Professional Services Engineer - Optical Networks to join our client s projects .

Responsibilities :

Provide technical support to the customers from product testing to implementation.

Demonstrate superior technical competence in real-time resolution of embedded software, optical, and digital hardware specific to Groove, XTM, NDU-XR, and TNMS network management system.

Act as the local interface to the customer for professional service delivery.

Assist with customer-specific test planning and documentation

Manage high-visibility technical issues for customers.

Lead technical meetings with customers.

During deployments, provide on-site customer support to facilitate integration of Infinera solutions into their operations.

Execute commissioning and / or acceptance testing according to the procedures.

Perform hardware and / or software upgrades and expansions following the procedures.

Assist technical support team in gathering all necessary information from a system with issues for resolution, when necessary.

Draft and / or review methods of procedure (MOP) for deployment activities, technical, acceptance testing, root cause analysis (RCA), and knowledge management (KM) solutions.

Requirements :

Technical knowledge and ability to identify service requirements.

Deep understanding of physical and logical network designs.

Teamwork and organizational skills.

Excellent interpersonal skills. Ability to work independently and / or as a member of a team.

Ability to assist in detailed fault localization processes and root cause analysis of network issues identified during deployment and operation.

SCA Professional Service Engineer.

Strong technical background in metro, short-haul, and long-haul optical network technologies, including OTN / DWDM, ROADM, and Carrier Ethernet. ️

Good technical background in testing or support of NM / OSS software via XML, CORBA, TL-1, or SNMP, or physical layer hardware of long-haul optical networks.

Skills / Abilities / Capabilities.

Minimum of five years deploying DWDM projects with experience in service migration. Experience with OTN products.

Experience in network migrations impacting traffic.

Self-learning ability. Problem-solving ability in a high-pressure environment. Leadership and teamwork skills. Languages : English (oral and written).

Education / Experience : Bachelor's degree in Computer Science, Electronic Engineering, Telecommunications, or a minimum of 5 years of demonstrated experience in operation, deployment, or testing of high-speed optical networks for the service provider market.

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