IT Intern [BHU-723]

IT Intern [BHU-723]

15 sep
|
The Boston Consulting Group
|
Bogotá D.C.

15 sep

The Boston Consulting Group

Bogotá D.C.

11-Sep-2018
IT Intern
7388BR
IT
Position Summary
The primary responsibility of the IT Intern will be to assist the Information Technology department with all aspects of technology as it relates to the Bogotá Office and BCG as a whole. This includes, but is not limited to, user support, computer setup, maintenance and service, telecommunications, assisting with network and infrastructure maintenance, and all other technology needs

CountryColombia
City/Town
Bogota
Employee TypeTemporary
Job Type
Full time
Travel RequiredNo
Job Responsibilities
SPECIFIC RESPONSIBILITIES







Provide a high level of customer service while supporting all assigned case teams and office based staff in a fast-paced environment.  Support includes, but is not limited to, laptops, desktops, smartphones, phone and voice mail systems, both in and outside the office.
Supports local technology in order to increase reliability, security, interoperability, effectiveness of customer work while reducing costs, both in the office and at the client site
Understand and effectively discuss services and software provided by IT Service
Preparing and deploying laptops for staff, including configuration and imaging of laptops
Support a variety of operating systems and applications
Hardware and software asset tracking and inventory management
Communicate frequently with end users as well as with local, regional, and global support teams
Maintain configurations of all notebook and desktop computer systems according to established BCG requirements
Document and update technology related instructions/procedures/knowledge articles as required
Oversee and troubleshoot video conference and telecommunications systems in coordination with regional technical resources
Maintain problem call history by recording calls in CA help desk tracking database; analyze call data to proactively identify improvement opportunities

This description covers the principal responsibilities, it is not restrictive.

Basic Job Requirements
Education & Experience


Engineering or related technology studies at university
Effective at communicating and presenting technical concepts to management, peer group and staff

Knowledge


Troubleshooting Windows operative systems, Office Suite, Internet Explorer, VPN/network connectivity
Ability to diagnose problems and provide solutions and/or escalate to the appropriate expertise area, including IT Toolbox and other internal BCG resources
Basic skills in the following areas: PC/laptop hardware, software, telecommunications, mobile devices, networking, and server administration
Lifting/moving equipment might be required
Focuses on excellent customer service and needs of the entire BCG user community
Strong communication skills
Displays self-starting attitude, resourcefulness and professionalism
Reliable and cooperative team player; displays consideration and respect for others
Displays tact, patience and the ability to handle stressful situations
Demonstrates competence and character that inspires trust
Able to work independently, exercising sound judgment and initiative
Demonstrates strong ability to identify, analyze and solve problems
Able to respect all BCG information as personal and confidential
Focuses on continuous learning to further IT knowledge and career development
Ability to work independently as well as in a team environment
Meticulous attention to detail
Ability to meet deadlines
Ability to follow established procedures/standards
Excellent oral and written English, clear communication
Work environment


Fast paced environment


Company Information
The Boston Consulting Group (BCG) is a global management consulting firm and the world’s leading advisor on business strategy. We partner with clients from the private, public, and not-for-profit sectors in all regions to identify their highest value opportunities, address their most critical challenges, and transform their enterprises. BCG was founded in 1963 and is a privately owned firm with more than 14,000 employees across 85 offices in 48 countries. Integrity, respect for the individual, delivering value, and making an impact on society are just some of BCG's core values. BCG's commitment to both our clients' success and our own standards is what sets BCG apart as a world-class professional services organization. Join BCG - start your career at a company that is consistently ranked as the leader in its field, and is acknowledged as one of the best places to

Asistente De Seguridad Operacional

Asistente De Seguridad Operacional

19 sep
|
EASY FLY
|
Bogotá D.C.
  • 19 sep
  • EASY FLY
  • Bogotá D.C.

EASYFLY se encuentra en la búsqueda de una asistente en seguridad operacional. Técnica o tecnóloga en carreras administrativas, de aviación, tripulantes de cabina o estudiantes de admón. de empre [...]

(SE-555) | Customer Service Representative

(SE-555) | Customer Service Representative

19 sep
|
Outsource South America
|
Bogotá D.C.
  • 19 sep
  • Outsource South America
  • Bogotá D.C.

Our company is currently hiring customer service representatives with marvelous english speaking skills. We’re looking for really charismatic, committed, responsible people who are able take calls f [...]

Vendedor Puerta A Puerta

Vendedor Puerta A Puerta

19 sep
|
Serdan
|
Departamento del Cauca
  • 19 sep
  • Serdan
  • Bogotá D.C.

Importante empresa del sector de la construcción, requiere promotor de ventas para su equipo de trabajo, para visitar puerta a puerta a los clientes con el objetivo de: Ofrecer, vender y asesorar a l [...]

Urgente Guarda De Seguridad Suba

Urgente Guarda De Seguridad Suba

19 sep
|
Serdan
|
Bogotá D.C.
  • 19 sep
  • Serdan
  • Bogotá D.C.

Importante almacén de cadena requiere personal Masculino con lugar de residencia en Suba para desempeñar labores de seguridad, logística, revisión de entrada y salida de mercancía, revisión de p [...]

Suscribete a esta alerta:
Escribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por: it intern [bhu-723]
Publica un nuevo anuncio gratuito
Necesitas publicar un anuncio? Con más de 1 millón de usuarios únicos al mes en corto encontrarás el candidato ideal para tu empresa, ¿qué estás esperando!
Publica ahora

Suscribete a esta alerta