26 sep
Roca Alliances
Medellín
Roca Alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. We provide tailored hiring solutions, ensuring the perfect match for each role. Our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. Committed to excellence, we build long-lasting partnerships that drive business success.
At Roca Alliances, we help businesses thrive by delivering the right professionals to meet their needs. This time, we are partnering with a global leader in IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT teams, powered by AI. The company has experienced strong double-digit growth over the years,
serving a diverse range of industries in over 20 countries and managing more than 15 million endpoints globally.
About the Role
As an Account Manager at Kaseya , you will play a key role in client engagement, revenue growth, and customer satisfaction . You’ll work closely with customers to understand their needs, deliver value, and promote adoption of our award-winning IT Complete platform.
Key Responsibilities
Client Engagement & Relationship Building
• Proactively engage with clients to understand evolving business objectives
• Learn their business and initiate regular communications
• Anticipate challenges and provide preemptive solutions to enhance their experience
Growth & Expansion Strategy
• Identify and execute on cross-sell and upsell opportunities
• Align strategies with customers for mutual success and account growth
• Monitor usage metrics and address adoption hurdles proactively
Sales Execution & Communication
• Follow established sales checklists, processes, and timelines
• Maintain high-quality customer relationships directly tied to sales performance
• Deliver personalized sessions and promote best practices for product usage
Product Expertise & Enablement
• Develop deep product knowledge and understand integrations
• Educate customers on new features, updates, and value
• Collaborate with technical specialists to highlight product benefits
️ Cross-Functional Collaboration
• Act as the voice of the customer to influence product improvements
• Support onboarding and drive product adoption with tailored action plans
• Join proactive meetings to align strategies across departments
Professional Growth & Development
• Work in a fast-paced, stimulating environment
• Access ongoing education and sales training to sharpen your skills
Requirements
1–2 years’ experience in a sales role
Passionate about sales , growth-minded, and motivated by commissions
Proven success in inside sales within a fast-paced, metrics-driven setting
A resilient achiever with a track record of exceeding goals
Coachable , competitive, and results-driven
Excellent communication, organization, and interpersonal skills
Ability to create weekly, monthly, and rolling 6-week forecasts
Experience with CRM tools like Salesforce to manage leads and accounts
️ Language: Proficient in Portuguese
Benefits
Competitive salary in Colombian pesos (COP)
Private medical insurance
Continuous training and mentoring
Opportunity to work with a leading general IT company
This is an Excellent Opportunity!
If you meet the requirements,
we’d love to start a conversation with you.
Simply fill out the application form , and we’ll be in touch to schedule your interview promptly.
Don’t miss your chance to work with a global tech leader on the rise!
#J-18808-Ljbffr
📌 Account Manager for our office in Medellin, Colombia!
🏢 Roca Alliances
📍 Medellín
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.