26 sep
ARRISE
Bogotá
Leading the Charge in Live Casino Operations as a Control Room Shift Supervisor with Unmatched PrecisionARRISE sets the benchmark for service delivery and excellence in the iGaming industry.What makes ARRISE different?
We're more than a company—we're a community of over 6,000 driven professionals, with offices across Gibraltar, Canada, Colombia, India, Malta, Romania, Serbia, UAE and beyond.We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.We don't just build products—we build opportunities, invest in our people, and foster growth at every level.Main Responsibilities:Maintaining the relationship with internal and external clients (staff, operators,
player)Respecting and maintaining the game standards imposed by the companyActive contribution to the company's developmentCollaboration and cooperation Operational activitiesOffers support to the players when is the case or if they ask for guidanceAssures that the staff interacts with the players and offers them an attractive and entertaining game environmentCoordinates the staff under his/her supervision: Ensures an optimal number of employees on shiftMonitors the assignment at the tables, rotations and breaksPeriodically staff assesmentsEnsures that all the company's procedures and standards are respected by the employeesOffers a professional work environment and treats all employees with respect, offering transparency in the communication with the employees; offers periodical feedback, both negative and positive, in a polite and constructive mannerCandidate Requirements:Industry Experience: At least 1 year of experience in the Casino LIVE/Online industry.Knowledge Proficiency: Understanding of games and procedures.Communication Skills:
Advanced written and verbal communication skills in English.Technical Skills: Proficiency in PC operations and Microsoft Office.Management Experience: Experience in a supervisory or management role is advantageous.Nice To HaveTechnical Background: Familiarity with live casino technology or control room systems.Higher Education: A higher degree or advanced education related to management, operations, or a relevant field.What we offer in exchange:Grow with ARRISE | Learning Hub—personalized learning, gamified growth, and endless career development at your fingertips.Competitive salary.International work environment.Opportunities for advancement to higher positions in online casino.As soon as our operation goes live:Home & Emergency Medical Assistance PlanFree daily lunchGym
📌 Ocr Shift Supervisor
🏢 ARRISE
📍 Bogotá
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.