Customer Service Representative (Cali)

Customer Service Representative (Cali)

27 sep
|
GPS Trackit
|
Cali

27 sep

GPS Trackit

Cali

At Zonar, we strive to provide customers with exceptional service through calls, Email and Chat.
Service is what has always Zonar stand out from our competitors and allows us to be the successful company we have become.
This person will bring a love of support and technology ensuring our customers are successful.Key Responsibilities and Duties:Respond to internal & external customer requests via phone, email or chatDocument, track and monitor problems to ensure timely resolution of customer issuesEscalate problems as necessaryValidate and process qualified hardware returnsCross collaborate with internal departmentsProvide support to internal employeesEnsure our customers succeed with Zonar products and servicesKnowledge, Skills,



and Abilities:Prior customer Support experience Preferred but not requiredGood written and verbal communication skillsTime ManagementOutstanding customer support skillsProficient in Microsoft Office, Excel, Word & OutlookPrior Customer Relationship Management software experience a plusGood problem-solving skillsAbility to work alone or in a group to solve complex problemsG8ZhECqV1N

📌 Customer Service Representative
🏢 GPS Trackit
📍 Cali

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