02 oct
Roca Alliances
Medellín
About the Role
As an Account Manager at Kaseya, you will play a key role in client engagement, revenue growth, and customer satisfaction. You’ll work closely with customers to understand their needs, deliver value, and promote adoption of our award-winning IT Complete platform.
Key Responsibilities
- Client Engagement & Relationship Building
- Proactively engage with clients to understand evolving business objectives
- Learn their business and initiate regular communications
- Anticipate challenges and provide preemptive solutions to enhance their experience
- Growth & Expansion Strategy
- Identify and execute on cross-sell and upsell opportunities
- Align strategies with customers for mutual success and account growth
- Monitor usage metrics and address adoption hurdles proactively
- Sales Execution & Communication
- Follow established sales checklists, processes, and timelines
- Maintain high-quality customer relationships directly tied to sales performance
- Deliver personalized sessions and promote best practices for product usage
- Product Expertise & Enablement
- Develop deep product knowledge and understand integrations
- Educate customers on new features, updates, and value
- Collaborate with technical specialists to highlight product benefits
- Cross-Functional Collaboration
- Act as the voice of the customer to influence product improvements
- Support onboarding and drive product adoption with tailored action plans
- Join proactive meetings to align strategies across departments
- Professional Growth & Development
- Work in a fast-paced, stimulating environment
- Access ongoing education and sales training to sharpen your skills
Requirements
- 1–2 years’ experience in a sales role
- Passionate about sales, growth-minded, and motivated by commissions
- Proven success in inside sales within a fast-paced, metrics-driven setting
- A resilient achiever with a track record of exceeding goals
- Coachable, competitive, and results-driven
- Excellent communication, organization, and interpersonal skills
- Ability to create weekly, monthly, and rolling 6-week forecasts
- Experience with CRM tools like Salesforce to manage leads and accounts
- Language: Proficient in Portuguese
Benefits
- Competitive salary in Colombian pesos (COP)
- Private medical insurance
- Continuous training and mentoring
- Opportunity to work with a leading general IT company
This is an Excellent Opportunity!
If you meet the requirements, we’d love to start a conversation with you.
Simply fill out the application form,
and we’ll be in touch to schedule your interview promptly. Don’t miss your chance to work with a global tech leader on the rise!
#J-18808-Ljbffr
📌 Account Manager for our office in Medellin, Colombia!
🏢 Roca Alliances
📍 Medellín
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.