Customer Service Representative (Colombia)

Customer Service Representative (Colombia)

05 feb
|
Solvo
|
Colombia

05 feb

Solvo

Colombia

Join Us at Solvo, Join the Wolfpack

We're looking for a Customer Service Representative to join our team in the real estate tech field. If you're tech-savvy and have a support-oriented background, this opportunity is for you

Position Title: Customer Service Representative

Location: Remote (Medellín)

Schedule: Monday to Friday, 8:00 AM - 5:00 PM CDT

English Required: 8.0 to 9.0

Education Required: High school or above

Workday: Full Time (40 hours per week)

Responsibilities:

- Live Chat Support: Answer live chat questions from real estate agents.
- Triage and Troubleshooting: Perform triage questions and troubleshoot issues.
- Escalation: Escalate issues that can't be resolved easily.

Skills and Qualifications:

- Tech-Savvy: Proficient in office tools (Excel), basic picture editing, and understanding CSV files.
- Bug Reporting: Create tickets and report bugs.
- Bonus Skills: Knowledge of HTML, CSS, and JS is a plus.

If you're interested in this position, apply now

#LI-Onsite

📌 Customer Service Representative (Colombia)
🏢 Solvo
📍 Colombia

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