(OF-582) | Desk Officer (Job Ref: U-Fd)

(OF-582) | Desk Officer (Job Ref: U-Fd)

09 mar
|
Stresert
|
Departamento del Meta

09 mar

Stresert

Departamento del Meta

Requirements:Requirement: Education - OND/HND/BSc holder in any discipline. - Must have at least (2) years customer service experience.



Competencies

- Active Listening Been attentive what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

- Oral Expression -- The ability to communicate information and ideas in speaking so others will understand.

- Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences.

- Written Comprehension -- The ability to read and understand information and ideas presented in writing.



- Customer and Personal Service -- This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Responsibilities:

Our client is a large-format printing organization situated in the Yaba axis of Lagos mainland.

Job Location: Yaba, Lagos State (preferred candidates should be residents within immediate environs e.g. Iwaya, Bariga, Sabo, Adekunle, Ebute- Meta, Onipan, surulere etc).



Summary of role:

The hired personnel will be responsible for supporting the business by being the first point of contact in the organization and operating switchboards, connecting callers to the appropriate persons; greets visitors; responds to general enquiries. The job holder is expected to speak in a clear and friendly, courteous tone; use listening skills to put callers at ease and obtain accurate and complete information.



Detailed Task:

- Be the first point of contact at the office.

- Greets and directs visitors. Provides assistance to them as required.

- Work at the switchboard and handle outgoing, interoffice or incoming calls to facilitate connections.

- Provides information and assistance regarding telephone numbers and completes telephone calls for the members of staff.

- Answers internal or external calls and transfers calls. As required, takes and relays messages.

- Relay important information to members of staff and customers.

- Announce when visitors arrive to the concerned staff/units.

- Compile and update data related to client?s details.

- Assist callers with their questions/enquiries.

- Promote company products and services as appropriate.

- Handle all internal and external directory assistance queries.

- Any other duty that may be assigned by the supervisor.



Application:



- Experienced applicants should forward CVs to using U-FD as subject of mail before 14th February, 2020.

Benefits:- Net take home N50, 000/m



Salario: Negotiable

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.com.co/empleo/7277422/of-582-desk-officer-job-ref-u-fd-departamento-del-meta/?utm_source=html

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