Postúlate en Kit Empleo: kitempleo.com.co/empleo/17esxw

**Indefinite contract + full benefits + ~$900/month take-home, onsite role starting April 20.**:
**Role Snapshot**
- Role: Call Center Representative
- Location/Type: Cali, Colombia, Onsite
- Pay: ~$900/month (after deductions, full benefits)
- Schedule: Monday to Friday, 10:00 AM to 7:00 PM (PST-aligned)

Own each call end-to-end. Clear steps. No guesswork.

**What You'll Do**:

- Call members to book in-home or telehealth visits
- Answer inbound calls on English queue
- Update CRM and scheduling system after each call
- Follow up on no-shows and reschedules
- Confirm next steps before ending calls
- Escalate urgent needs fast (clear path)

**Must-Haves**:

- Fluent English, spoken and written
- 1+ year call center or customer service experience
- Basic CRM and scheduling tools
- Onsite in Cali, no remote option
- Able to work PST hours from Colombia
- Reliable attendance, no late logins

**Nice to Have**:





- Healthcare scheduling experience
- High call volume handling (30 to 50 calls per day)

**Perks and Pay**:

- ~$900/month net (after deductions)
- Indefinite term contract (Contrato a término indefinido)
- Full Colombia benefits (healthcare and pension)
- Stable weekday hours
- Structured workflow, clear metrics

**Schedule and Setup**:

- Monday to Friday, 10:00 AM to 7:00 PM
- Onsite in Cali (no exceptions)
- PST coverage (aligned shift)
- Start date: April 20

**Impact and Growth**:
Your calls get members care, fast.
Own the outcome from hello to next step.

**Motivation Fit**:
You like structure and clear targets.
You follow through and close loops.

Expected Start Date: 20/04/2026

Postúlate en Kit Empleo: kitempleo.com.co/empleo/17esxw

📌 Call Center Representative (Cali)
🏢 Urrly
📍 Cali