Interpreter (W588)

Interpreter (W588)

05 may
|
Importante empresa
|
Departamento de Santander

05 may

Importante empresa

Departamento de Santander

Bucaramanga, Santander



-- >Overview



The interpreter must be able to comprehend and analyze the reason why the customer is calling and must provide a specific resolution to each customer to assure and meet their expectations. In addition to fluency with American English the expert should have outstanding soft skills such as politeness and empathy.



-- >Responsibilities:



- Handle and carefully respond to all inbound and outbound customer inquiries



- Provide excellent customer service through active listening



- Treat sensitively all confidential customer information



- Update precisely records in required systems



- Deliver clear instructions



-- >Qualifications



-- >Technical Skills





- High school graduate (Must present diploma or certificate)



- College degree preferred and/or University student in Systems, Electrical Engineer, Computer Science, Business



- Administration, Banking, Commerce or other related



- English level: C1 or above



-- >Competencies and Specific Skills



- Communication skills



- Multi-tasking skills



- Persuation and upselling



- Problem Resolution



- Initiative



-- >Work Experience



- As a must customer support – post-sales support (both in a technical environment)



- Preferred: at least 1 year of customer service



Salario: $ 1.800.000,00.

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.com.co/empleo/7426453/interpreter-w588-departamento-santander/?utm_source=html

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