Postúlate en Kit Empleo: kitempleo.com.co/empleo/18dje5

Descripción de puesto

We are seeking a talented individual to join our Claims Advocacy team at Marsh in Bogota. This hybrid role requires a minimum of three days per week in the office.

Responsabilidades

- Lead strategic oversight of complex claims portfolios, ensuring accurate assessments, timely resolutions, and exceptional client advocacy.
- Act as the escalation point and senior technical resource for complex losses — progressing claims with minimal direction and maximum impact.
- Demonstrate deep domain knowledge in claims, including property, casualty, specialty, and complex insurance programs, guiding strategy, resolving disputes, and supporting market‑facing negotiations.
- Drive innovation in claims processes by identifying automation opportunities and leveraging tools and technology to streamline repetitive or low‑value tasks.
- Own and manage regulatory, compliance, and documentation standards, ensuring excellence in e‑filing, correspondence, and audit readiness.
- Mentor, guide, and upskill junior advocacy team members, fostering a high‑performance, knowledge‑sharing culture.

Requisitos

- 6 to 8 years of strong experience in the General Insurance domain across different types of claims, claims lifecycle, and claim data.
- Graduate or master’s degree in commerce, Business Administration, or equivalent education program in the Insurance domain.
- Proficient in MS Office (Word, Excel, Outlook, PowerPoint) with strong Excel skills.
- Strong verbal and written communication skills, including excellent email writing.
- Comfortable working with new‑age data management tools.

¿Qué te destaca?





- Strong academic rigor.
- Familiarity with core insurance domain concepts related to the claims lifecycle.
- Strong persistence and follow‑up skills.
- Outstanding stakeholder management skills with the ability to influence people.
- Ability to interact effectively with all levels of internal and external business partners.
- Knowledge and experience resolving complex claims across a variety of relevant business lines.

Beneficios

- Professional development opportunities, interesting work, and supportive leaders.
- A vibrant and inclusive culture where you can collaborate with talented colleagues to create new solutions and impact colleagues, clients, and communities.
- Career opportunities, benefits, and rewards to enhance your well‑being.

Requisitos de capacitación

Full in‑office attendance is required during the initial training period, after which you’ll transition to a hybrid work arrangement. In‑person training will be required for future sessions with advance notice.

Diversidad y Equidad

Marsh se compromete a crear un entorno de trabajo diverso, inclusivo y adaptable. Nuestro objetivo es atraer y retener a las mejores personas y abrazar la diversidad de edad, origen, discapacidad, origen étnico, responsabilidades familiares, orientación o expresión de género, estado civil, nacionalidad, estado parental, estado personal o social, afiliación política, raza, religión y creencias, sexo/género, orientación o expresión sexual, color de piel o cualquier otra característica protegida por la ley aplicable.

#J-18808-Ljbffr

Postúlate en Kit Empleo: kitempleo.com.co/empleo/18dje5

📌 Claims Advocate Specialist (Bogotá)
🏢 Marsh Risk
📍 Bogotá