NICE Training Coordinator/ LMS Administrator (Bogotá)

NICE Training Coordinator/ LMS Administrator (Bogotá)

19 abr
|
Sutherland
|
Bogotá

19 abr

Sutherland

Bogotá

Job Description The Training Coordinator handles the day‑to‑day administration to execute, drive and achieve operational excellence of the training department. The Training Coordinator works with internal and external students globally to recommend relevant training and process course registration end to end; provides NiCE sales and services with information on training programs, courses, certification, pricing and scheduling. Responsibilities Handle end-to-end registration requests for training, including approval workflow, payment, prerequisites checking, order management processing and invoicing, LMS processes Communicate with internal and external customers to provide information about training and certification Assist internal and external customers with course registration, approval issues and other queries and issues related to the training administrative experience Market and promote training to customers, to drive revenue of the training department Monitor courses capacity, manage waitlists,



reservations and seats allocation and prevent delays in processing of requests Generate training reports and highlight gaps and requirements to achieve certifications Qualifications Experience in operations and systems Must have strong execution skills and a practical delivery-orientation Must have good organization skills, focus and great attention to detail Must have excellent time management skills English at very high level – verbal and written Strong Microsoft Office experience including Excel Excellent customer service and communication skills Versátil and able to work under pressure with tight deadlines and to support a global team Proactive and self-motivated Experience with LMS administration – an advantage Experience with BI tools – an advantage Additional Information This is a Hybrid position in our North Point Facilities.

📌 NICE Training Coordinator/ LMS Administrator (Bogotá)
🏢 Sutherland
📍 Bogotá

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