Technical Account Manager (Bogotá)

Technical Account Manager (Bogotá)

19 abr
|
Netskope
|
Bogotá

19 abr

Netskope

Bogotá

**About Netskope**:
Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.

**About the position**:
Our Technical Account Managers (TAMs) at Netskope are core to shaping the experience of our strategic customers and are responsible for driving all facets of technical success across the customer journey with the Netskope Cloud Security platform.

As a Netskope TAM, you will partner with the customer team to understand their business goals, their cybersecurity strategy, cloud maturity and technical architecture. In conjunction with your Customer Experience colleagues, you will begin planning for success during Activation, the first step in the customer journey. The next steps of Adoption and Operationalization are achieved through the creation and execution of a customer-specific value realization plan,



which is aligned to the customer's business goals and security strategy. TAMs work alongside the customer team and their Netskope counterparts to drive the execution of this plan; proactively providing the customer with best practice advice, technical knowledge, enablement, and resources that will help the customer derive full value from their Netskope solution.

As a trusted technical advisor to the customer, you will be able to align their business and security goals to the Netskope platform roadmap; provide feedback into the product development process on behalf of your customer; and guide the customer towards new features and enhancements that will help them meet those goals.

**Responsibilities**:

- Drive day-to-day implementation via the value realization plan
- Conduct internal sync-up calls with Customer Success Managers (CSMs).
- Host security governance planning and strategy sessions
- Provide best pra

📌 Technical Account Manager (Bogotá)
🏢 Netskope
📍 Bogotá

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