Postúlate en Kit Empleo: kitempleo.com.co/empleo/18dof3

- Client Support:
Assist clients in completing their application and filling out forms within our platform.
Address client inquiries related to the application process, including questions about required documentation and missing information.
Provide step-by-step guidance to ensure clients have a smooth and successful onboarding experience.
- Documentation Review:
Verify the accuracy and completeness of client-provided documentation.
Communicate with clients regarding missing or unclear information and ensure timely submission of required documents.
- Technical Assistance:
Troubleshoot basic technical and/or user-related issues clients may encounter while using the platform.
- Customer Communication:
Maintain professional and clear communication with clients via email and phone to provide timely assistance.
Update clients on the status of their applications and provide reminders for incomplete tasks.
- Platform Expertise:
Gain a thorough understanding of the platform and application process to effectively guide clients.
Suggest improvements to the onboarding and application experience based on client feedback.
- General:
Any other responsibilities determined and shared by the company.

Postúlate en Kit Empleo: kitempleo.com.co/empleo/18dof3

📌 Loan Support Agent (Bogotá)
🏢 Staffingabroad
📍 Bogotá