**What makes DHL great? Our People**! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment - to our business, to each other and to our general communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

**Start YOUR career with DHL today **We are currently in search of a Duty Manager, who is responsible for ensuring that daily operations are carried out efficiently, safely, and in compliance with quality standards.

**Main Responsability**
- Manage and supervise the daily aircraft loading and unloading operations, material handling, and coordination of aircraft movements in accordance with the established schedules.
- Act as the main point of contact in the event of any operational contingency or incident.
- Support the NCG Controllers team in decision-making when necessary.




- Facilitate daily communication and coordination among different teams and departments to ensure processes are executed effectively and maintain a high level of compliance with scheduled itineraries.
- Keep the network informed about implemented contingencies and the expected impacts on material movement.
- Monitor station performance to identify improvement opportunities and ensure compliance with established action plans.
- Support the evaluation of external and internal airlines’ performance by preparing daily operational management reports, identifying areas for improvement and optimization to increase efficiency and reduce costs.
- Provide input on requirements to be considered during route and schedule planning, as well as the coordination of resources needed for operations.
- Be prepared to handle operational contingencies, crisis situations, emergencies, and/or unforeseen issues that may affect normal airline operations.
- Support the development of the NCG Controllers team by keeping the team motivated and trained to efficiently fulfill their responsibilities.

**Qualifications**:

- **Bachelor’s degree in Logistics, Supply Chain Management, Aviation Management, or a related field.
- More than 6-8 years of experience in network operations, logistics, or a related field, with extensive experience in the aviation industry.
- English B2-C1.
- Ability to work a variety of shifts within a 24-hour operation.

📌 Duty Manager, Network Control Group (Bogotá)
🏢 Dhl
📍 Bogotá