Postúlate en Kit Empleo: kitempleo.com.co/empleo/19i53o

Explore sua próxima oportunidade em uma organização da Fortune Integral 500. Vislumbre possibilidades inovadoras, experimente nossa cultura gratificante e trabalhe com equipes talentosas que ajudam você a melhorar a cada dia. Sabemos o que é preciso para levar a UPS para o futuro - pessoas com uma combinação única de competência e paixão. Se você tem as qualidades e a motivação para liderar você mesmo ou equipes, há funções prontas para cultivar suas habilidades e levá-lo(a) para o próximo nível.

**Descrição do cargo**:
**Job Summary**
This position performs collection responsibilities according to established procedures for various types of customers. He/She impacts the organization by improving cash flow, minimizing delinquencies, reducing Days Sales Outstanding, and limiting bad debt exposure. This position manages customer import billing requests and responses. He/She has extensive contact with customers, outside agencies, and internal departments concerning issues impacting payment. This position must have a knowledge of multiple products, services, or business units.

**Responsibilities**:

- Provides excellent customer service.





- Responds to customer inquiries within required service level agreement.

- Identifies, prioritizes, and resolves complex issues delaying payment.

- Develops, creates, and analyzes collection and accounts receivable reports.

- Updates customer and other stakeholder information using various software programs.

- Monitors and maintains assigned customer accounts.

- Submits recommendations to write-off account balances.

**Qualifications**:

- Bachelor’s Degree or International equivalent - Preferred

- Bachelor’s Degree or International equivalent in Business or related field - Preferred

- Proficiency in the use of Microsoft Office products

- English level: B2 or higher.

- Strong organizational and prioritization skills

- Basic negotiation skills

- Experience handling objections and gaining commitment - Preferred

- At least 6 months in current position

Grade 008
Monday to Friday: 7:15 am - 4:30 pm (44 weekly hours)
Medellin, Hibrid.

**Tipo de colaborador**:
Permanente

A UPS tem o compromisso de oferecer um local de trabalho no qual não aja discriminação, assédio e retaliação.

Postúlate en Kit Empleo: kitempleo.com.co/empleo/19i53o

📌 Gbs Intermed Collections Assoc (Medellín)
🏢 UPS
📍 Medellín