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SAP Basis Consultant - (S/4HANA Cloud / Client-Facing)

We are seeking an experienced SAP Basis Consultant to support and deliver end‑to‑end services across SAP S/4HANA cloud environments for a portfolio of integral customers across LATAM and the US.

This role sits at the intersection of technical SAP delivery and customer engagement, with a strong focus on service quality, system performance, and ongoing lifecycle management within cloud environments.

Project details:

- Role: SAP Basis Consultant (S/4HANA Cloud / Client-Facing)
- Start: ASAP
- Duration: 18 months + extension
- Capacity: 5 days per week
- Location : Fully remote (Colombia)
- Languages: Fluent in both English & Spanish

Key Responsibilities:

- Support SAP S/4HANA cloud environments including upgrades, infrastructure updates, and technical troubleshooting
- Act as a primary point of contact for customers, leading service reviews and ongoing engagement activities
- Manage and coordinate incident resolution, including major incidents and escalations




- Oversee service delivery performance against SLAs and ensure continuous improvement
- Support customer onboarding and transition into managed cloud services
- Collaborate with internal delivery teams to ensure successful execution across the service lifecycle
- Contribute to release, maintenance, and change management activities

Required Experience & Skills:

- Strong SAP Basis background within enterprise environments
- Hands-on experience with SAP S/4HANA and/or cloud platforms (HEC or similar)
- Proven experience supporting upgrades, infrastructure, and technical operations
- Experience working in customer-facing roles within consulting or managed services
- Strong troubleshooting and problem-solving capabilities
- Understanding of IT Service Management and incident handling processes
- Fluent in English & Spanish

If you are available / interested, please respond with your updated CV for immediate consideration.

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1a4th7

📌 SAP Basis Consultant (Colombia)
🏢 RED Global
📍 Colombia