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Job Title: Business Intelligence Analyst – Cybersecurity Reporting

Overview

The Business Intelligence Analyst supports the creation and maintenance of cybersecurity reporting, dashboards, and recurring metrics. This role focuses on accurate data preparation, reliable reporting delivery, and clear stakeholder communication. Work is completed with frequent guidance and review, with the analyst gradually taking ownership of routine reporting tasks while escalating more complex issues.

Key Responsibilities

- Data Preparation & Reporting Delivery: Prepare and validate datasets for cybersecurity reporting (ticketing, vulnerability, phishing/awareness, endpoint, identity, compliance metrics). Produce recurring reports and dashboards following established definitions, templates, and schedules. Document data definitions, report logic, and refresh cadences.
- Dashboard & Visualization Support: Build or update dashboards in BI tools (Domo, Power BI, Tableau, or equivalent). Troubleshoot data refresh issues and visual defects, escalating with clear context. Ensure dashboards are accurate, usable, and accessible.
- Stakeholder Enablement: Gather reporting requirements, clarify questions, and confirm acceptance criteria. Provide clear written updates, release notes, and guidance on interpreting metrics. Respond to routine reporting requests and route complex needs to senior BI resources.
- Data Quality & Continuous Improvement: Execute quality checks (completeness, timeliness, consistency) and flag anomalies. Identify recurring issues and propose improvements. Support UAT for metric changes and verify outputs against requirements.





Level Differentiators

- Entry Level (more oversight): Works on clearly defined tasks (scheduled reports, standard data pulls) with frequent check-ins and detailed review. Learns tools, data sources, and metric definitions; escalates issues quickly.
- Mid Level (more independence): Delivers routine reporting and dashboard updates with general instructions. Begins optimizing workflows (templates, automation ideas, documentation) and handling moderately complex tasks with support.

Required Skills

- BI fundamentals: understanding of metrics, data validation, and visualization best practices.
- Data skills: basic-to-intermediate SQL; comfort with spreadsheets; ability to reconcile and sanity-check numbers.
- Visualization: ability to build/update dashboards and explain metrics to non-technical audiences.
- Execution & reliability: organized, deadline-driven, strong attention to detail.
- Communication: clear written updates and documentation; ability to ask clarifying questions and summarize requirements.

Qualifications

- Bachelor’s degree (or equivalent practical experience) in Analytics, Information Systems, Computer Science, Cybersecurity, or related field.
- Entry Level: Internship/0–1 year relevant experience acceptable; demonstrates strong learning agility.
- Mid Level: Typically 1–2 years relevant experience supporting reporting, dashboards, or data analysis (or equivalent capability).
- Experience with BI tools (Domo, Power BI, Tableau), ticketing tools (ServiceNow, Jira), and/or cybersecurity data sources is a plus.

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📌 Business Intelligence Specialist (Bogotá)
🏢 Lancesoft
📍 Bogotá