18 may
|
Cencora
|
Bogotá
Postúlate en Kit Empleo: kitempleo.com.co/empleo/1a924e
Job Details:
The Customer Quotation Representative is responsible for creating, preparing, and delivering accurate quotations to sales and/or customers in a timely manner. This is a highly operational, process-driven role that executes quotations according to global standards, templates, and pricing policies. The Customer Quotation Representative works within defined workflows, follows established procedures, and ensures all quotations are accurate, complete, and compliant with company policies. This position is critical to deliver excellent customer service, maintaining quotation quality, and supporting the sales organization's ability to close deals efficiently.
Responsibilities:
- Create quotations based on customer requests and sales team input, using standardized templates and tools.
- Gather and validate customer information and requirements from sales teams or customer requests.
- Input customer data, product specifications, quantities, pricing, and terms into the quotation system (CRM/CPQ).
- Ensure all quotations are complete, accurate,
and include all required information and documentation.
- Format quotations according to company standards and brand guidelines for professional, consistent customer-facing outputs.
- Review quotations before submission to ensure accuracy, completeness, and compliance with pricing policies.
- Verify that all pricing, terms, and conditions are correct and properly applied.
- Check quotations for errors, inconsistencies, or missing information.
- Ensure quotations comply with general quotation standards and regional requirements.
- Escalate quotations that require approval or contain exceptions to the Quotation Supervisor.
- Deliver quotations to customers in a timely manner, meeting established SLAs.
- Provide professional, courteous customer communication regarding quotations.
- Answer basic customer questions about quotations and direct complex inquiries to the Quotation Supervisor or sales team.
- Ensure customers receive
Postúlate en Kit Empleo: kitempleo.com.co/empleo/1a924e
📌 Customer Quotation Representative (Bogotá)
🏢 Cencora
📍 Bogotá