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Travel Support Specialist

At Ten, our ambition is clear: to become the most trusted service business in the world. As the integral leader in lifestyle management and concierge services, we support high-net-worth members through innovative technology and a global network of expert Lifestyle Managers.

We are currently seeking a Travel Support Specialist to join our Americas Travel team. This is an exciting opportunity for a GDS expert who thrives in a fast-paced environment and is passionate about delivering operational excellence behind world-class travel experiences.

The Role

As a Travel Support Specialist, you will play a critical role in supporting our regional travel teams with complex flight servicing and back-office travel processes. Your expertise in GDS systems and airline processes will ensure seamless ticketing, reissues, exchanges, and data accuracy across our platforms.

You will work closely with Travel, Commercial, and Finance teams to support the Americas Travel Strategy, helping to drive supplier performance and maintain operational precision.

Key Responsibilities




- Supporting regional travel teams with complex flight servicing including ticket issuing, reissuing, cancellations, refunds, and exchanges.
- Ensuring accurate booking data is stored and maintained in back-office systems.
- Liaising with Commercial and Finance teams on an ad hoc basis to ensure data integrity and supplier performance.
- Utilizing supplier relationships and contracts to optimize revenue opportunities.
- Managing escalations professionally and resolving issues efficiently.
- Maintaining compliance with travel industry regulations and operating standards.
- Delivering consistently high-quality internal support to Lifestyle Managers.

Requirements:
What We Are Looking For

Education & Experience
- Degree level education or equivalent industry experience.
- Minimum of 2 years’ GDS experience booking Domestic and International Flights (Published and Net Fares).
- Amadeus prefe

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📌 Travel Support Specialist (Bogotá)
🏢 Ten Group
📍 Bogotá