Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aa6sk

Location:
Hybrid – Initially near La Zona; moving to Conecta (Calle 26) mid-year.
(Monday & Tuesday onsite).
Start Date: June 1st, ****.
The Role:
Act as the first point of contact for IT-related inquiries via phone and ticket system.
Troubleshoot End User issues across various applications and telecommunications systems.
Escalate complex cases to Tier 2 and Tier 3 support teams.
Requirements:
Languages: Advanced conversational English (B2+) AND Portuguese (B2+).
Technical Experience: 2-4 years of technical support experience.
Specific Expertise: Hands-on experience with Azure administration, Active Directory, and advanced printer troubleshooting.
Core Competencies: Results-driven, analytical, and an effective communicator.
Schedule:
Training: 7:00 AM – 4:00 PM.
Production (Ops): 8:00 AM – 5:00 PM.
Benefits & Compensation:
Hybrid Work: (Monday/Tuesday in office).
Professional training programs and your Birthday off!
#J-*****-Ljbffr

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aa6sk

📌 Trilingual It Service Desk Analyst – Level I (Bogotá)
🏢 Auxis
📍 Bogotá