Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aa9fp

About The Company
DiDi General Inc. is the world's leading mobility technology platform.
It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities.
It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations.
DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
For more information, please visit:
About The Team/role
From day one, you'll join a collaborative, global culture where your work will help shape the passenger experience and support the company's growth.
As an Intern in the Passenger Operations Team, you'll have the opportunity to learn firsthand how we improve the passenger experience across all Spanish-speaking Latin American (SSL) countries.
You'll support projects that strengthen passenger loyalty, contribute to data-driven initiatives,



and gain exposure to how strategic decisions are made in a fast-paced environment.
In this role, you'll be...
Assisting in the design and execution of passenger loyalty and retention initiatives.
Supporting the development of incentive programs and analyzing their performance.
Collaborating with Product, Marketing, CX, Marketplace, BI, and DS teams to strengthen the value proposition for high-value riders.
Helping analyze user behavior and market trends to identify opportunities for improving engagement and retention.
Contributing to ongoing projects with a proactive, problem-solving mindset.
We're eager to be in touch because you have...
A strong interest in strategy, analytics, or operations, with a desire to learn in a real-world business environment.
Basic knowledge of data analysis (Excel required; SQL is a plus).
Strong communication: Advanced English and Spanish.
Curiosity, adaptability, and a proactive attitude toward problem-solving.
A willingness to take ownership of tasks and contribute as part of a team.
En línea con nuestra política de diversidad, equidad e inclusión y en cumplimiento de la normativa laboral vigente, esta vacante promueve la postulación de personas con discapacidad debidamente certificada.
Todas las candidaturas serán evaluadas con base en criterios objetivos de experiencia, formación y competencias requeridas para el cargo.
#J-*****-Ljbffr

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aa9fp

📌 Growth & Passenger Operations Intern (Bogotá)
🏢 Didi
📍 Bogotá