Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aabyi

Interview in English

- Location: Cali, Colombia

- Full-Time

- Salary: $3,080,000 COP (Gross Monthly)

- Permanent Contract

About the Role:

We are looking for detail-oriented and passionate bilingual representatives to join our customer service team, specializing in payments and transactions.

In this role, you will handle chat interactions, assisting users of a popular U.S. financial app similar to Nequi.

Customers will reach out to you for inquiries related to transactions, app issues, and general questions.

Responsibilities:

- Assist customers via chat in English, addressing concerns and questions about the payment app.
- Guide users through technical and financial issue resolution.
- Maintain a professional and friendly approach in all interactions.




- Manage multiple chat conversations simultaneously while ensuring high service quality.
- Document and follow established procedures for efficient problem resolution.

Requirements:

✔ English Level: B2 (Clear and effective communication)
✔ Residence in Cali, Colombia
✔ High school graduate (Bachillerato / Educación Media)
✔ 18+ years old
✔ Basic computer skills (Operating systems, internet navigation)
✔ Strong multitasking abilities
✔ Excellent customer service and interpersonal skills

Apply now and be part of a growing team!

Required Skill Profession

Information And Record Clerks

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aabyi

📌 Bilingual in English Customer Representative Cali
🏢 Foundever
📍 Cali