Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aarld

Your Benefits
Continuous Training
Sharpen your skills and advance your expertise with our professional development programs.

Great Team
It’s truly the people that make the difference — and with us you’ll join the best team around.

Flat Hierarchies
Get straight through to the decision-makers with our streamlined organizational structure.

Room for Innovation
Turn your ideas into action in an environment that champions creativity and empowers you to lead change.

Events
From team outings to holiday parties and networking events, we build strong connections by spending quality time together.

Quick Decision Processes
Make things happen faster with streamlined processes that promote efficiency and effectiveness.

Job Description
What you can expect
This position is to handle a full operational desk and ensure that the airfreight, sea freight and domestic operations are running smoothly to our customer’s full satisfaction.

- Manage full operational set of booking, documentation, costing, billing, filing, coordination, quoting, tracking and customer service.
- Knowledge of FMC AND NVOCC, rules and regulations.
- Good customer service and communication skills ability to build rapport with clients to win more freight forwarding opportunities and coach the team to develop the same.




- Keep track of team productivity, identify areas that need improvement, initiate trainings.
- Support the Branch Managers to monitor operational KPIs and guide operators in areas that need improvement.
- Ensure operational compliance with established corporate policies, procedures and standards in accordance with government regulations
- Support Branch Managers in ad hoc tasks and projects.
- Performs other responsibilities and completes tasks as directed by management

What you bring

- 4+ years of operational experience in air and ocean 3PL with proven track record in operational excellence
- Bachelor's Degree preferred
- Prior supervisory experienced preferred
- Excellent customer service skills
- Team player with ability to work with cross-functional teams
- Ability to multitask and work under pressure
- Excellent communication and people skills
- Ability to prioritise work
- Ability to train and instruct others and willingness to assist
- Accustomed to working in a fast-paced, dynamic environment
- Comfortable using metrics to manage staff and drive improvements
- Comfortable with IT and systems use
- Ability to display professionalism and courteousness at all times

#J-18808-Ljbffr

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aarld

📌 Operations Supervisor - Freight Forwarding & Team Leader (Colombia)
🏢 Rhenus Logistics
📍 Colombia