Senior CCaaS Business Analyst — CX Transformation (Bogotá)

Senior CCaaS Business Analyst — CX Transformation (Bogotá)

19 may
|
Capgemini Engineering
|
Bogotá

19 may

Capgemini Engineering

Bogotá

Capgemini Engineering is seeking an experienced Senior CCaaS Business Analyst in Bogotá, Colombia. This role requires over 6 years of Business Analysis experience, focusing on CCaaS solutions like NICE CXone and Genesys. The candidate will gather requirements, maintain documentation, and manage Agile delivery cycles. Strong communication in English and Spanish is essential. The position offers access to various learning platforms and an empowering environment encouraging autonomy and goal-setting.
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📌 Senior CCaaS Business Analyst — CX Transformation (Bogotá)
🏢 Capgemini Engineering
📍 Bogotá

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