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**Jr.
Operations Specialist**
**Medellín**
**On-site - Full Time**
**DESCRIPTION**:
Operations Specialist of Corporate Groups will be responsible for handling all the processes established in the area, readiness for the requested tasks, and excellent proactivity since it is a multifunctional position in the assigned tasks.
Problem-solving, team integration, ability to work under pressure and priorities.
**DUTIES AND RESPONSIBILITIES**:
- Group Eligibility (additions, cancellations, and modifications)
- Creating new Groups in the system
- Application of Payments, credits and claims in the system
- Generate the Welcome Kits of the Groups
- Renewal of Groups in the system
- Account reconciliation with Finance
- Information Analysis and Operational Management
- Group Billing.
- Refund Management
- Creation of operational reports referring to the area issues,
or solve service-related concerns.
**REQUIRED KNOWLEDGE, SKILLS & ABILITIES**:
- Excellent analytical capability.
- Excellent communication.
- Rapid adaptation to changes.
- Advanced English (Written and Oral).
- Ability to multitask and prioritize
**REQUIRED EDUCATION AND EXPERIENCE**
- Associate's degree from an accredited institution, preferably in finance, management, commerce, or related.
- Experience in the insurance and Customer Service industry
**Necessary Knowledge**:
- Excellent computer skills with proficiency in Microsoft Word, Excel, Power
Point, and Outlook
At ttg,
**_“We believe in making a difference One Person at a Time,”_** ttg OPT
Postúlate en Kit Empleo: kitempleo.com.co/empleo/1ab22l