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People deserve more from their money.
More visibility, more control, and more freedom.
Since ****, Revolut has been on a mission to deliver just that.
Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 70+ million customers get more from their money every day.
As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture.
In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM.
So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission.
And we're looking for more brilliant people.
People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About the role
Financial Crime Operations is at the forefront of Revolut's efforts to keep customers and their money safe.
Team members work directly with customers to resolve issues and flag potential concerns.
Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.
We're looking for an Escalations Officer to ensure effective and compliant suspicious activity reporting in branches across Europe.
You'll be performing financial crime assessments and making decisions on reports, which are escalated from the first line of defence.
Up to shape what's next in finance?
Let's get in touch.
What you'll be doing




Acting as the escalation point for suspicious activity cases
Ensuring accurate and timely SARs are submitted according to local requirements
Responding to regulatory inquiries and other requests from local authorities related to SARs
Managing queries requiring second line of defence review
Working with the MLRO and escalating significant casesMonitoring and detecting rare or new patterns, and reporting emerging trends in suspicious activity
Resolving escalated cases, following expected resolution times
Participating in projects with management as required
Collaborating on training initiatives and implementation of new processes
What you'll need
Experience as a compliance/FinCrime officer in a major financial institution
Experience in FinCrime operations acting as the escalation point
Deep knowledge of AML and sanctions regulations
Experience using internal and external systems and databases to conduct investigations
The ability to review policies and procedures and advise if changes are required
Solid problem-solving and decision-making skills, with the ability to analyse complex information to identify the key issue/action and drive resolutions
The ability to present a summary and conclusion to management promptly, including clear proposals to implement appropriate steps to mitigate risk and/or monitor it
An understanding of payment systems and markets with a focus on technology and mobile applications
Fluency in English and Spanish
To be able to go to the Bogota office
Nice to have
Fluency in other languages
#J-*****-Ljbffr

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📌 Fincrime Escalations Officer (Bogotá)
🏢 Revolut
📍 Bogotá