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The Senior Collections Analyst will be responsible for managing and following up on the company's accounts receivable, ensuring compliance with credit and collections policies in order to optimize cash flow and minimize delinquency.
Key Responsibilities
Monitor customer accounts, ensuring timely collection of outstanding invoices.
Contact clients via phone, email, or other channels to negotiate payment agreements.
Track aging reports and generate alerts for accounts at risk.
Record and update payment commitments and collection activities in the system.
Coordinate with the commercial team to resolve billing disputes or payment issues.
Escalate critical cases to Integral AR or the legal department when necessary.
Support the preparation of periodic reports on overdue accounts, recoveries, and collection performance.
Meet management indicators (DSO, recovery rate, aging).
Requirements
Technical degree, technologist, or bachelor's degree in Business Administration, Finance, Accounting,



or related fields.
Minimum of 2 years of experience in credit and collections.
Knowledge of portfolio analysis, collection management, and basic financial indicators.
Intermediate-advanced Excel skills and ERP systems (NetSuite).
Strong communication and negotiation skills.
Intermediate/advanced English.
Core Competencies
Organization and time management.
Results-oriented with strong focus on targets.
Attention to detail and analytical thinking.
Proactivity and ability to work under pressure.
Excellent communication and customer service skills.
Monks is an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects.
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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1abz52

📌 Senior Collections Analyst (Bogotá)
🏢 Monks
📍 Bogotá