Postúlate en Kit Empleo: kitempleo.com.co/empleo/1abzym

AgileEngine is an Inc. **** company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries.
We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.
WHY JOIN US
If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!
ABOUT THE ROLE
We are looking for a SRE Operations Engineer to maintain reliability across a cloud-based SaaS platform.
You'll handle live incidents, improve observability, and reduce toil through automation using Kubernetes, Terraform, Grafana, and AWS.
Hands-on, execution-focused, with real ownership across CI/CD pipelines, GitOps workflows, and on-call rotations.
WHAT YOU WILL DO
Monitor and support production and staging environments to ensure availability, performance, and stability;
Respond to incidents, perform triage and root cause analysis, and contribute to remediation efforts;
Participate in on-call rotations with defined SLAs;
Handle operational requests from internal teams;
Maintain and improve monitoring, alerting, dashboards, logs, and metrics;
Support CI/CD pipelines, production releases, and GitOps workflows;
Contribute to automation initiatives to reduce operational overhead;
Maintain and improve Kubernetes-based infrastructure and containerized workloads;
Support Infrastructure as Code practices and environment improvements.
MUST HAVES




2+ years of experience in Site Reliability Engineering, DevOps, or Production Operations;
Experience with AWS supporting production environments;
Experience supporting production SaaS applications;
Strong understanding of CI/CD systems (GitHub Actions, Jenkins, CircleCI);
Experience with GitOps and Git fundamentals;
Experience using GitHub, Jira, and Confluence;
Experience with Kubernetes (EKS, kOps or similar);
Experience with Docker and containerization;
Experience with observability tools (Grafana, Prometheus, Loki, PagerDuty);
Proficiency in scripting ( Bash, Python, or Go );
Experience with Infrastructure as Code (Terraform, Helm);
Ability to work within structured operational processes and SLAs;
Strong written and verbal English communication skills;
Self-driven with a growth mindset.
NICE TO HAVES
AWS certifications such as Solutions Architect, DevOps Engineer, or SysOps Administrator;
Experience with multi-tenant SaaS environments;
Experience working in globally distributed teams;
Familiarity with ChatOps practices;
Experience improving monitoring quality and reducing alert fatigue.
PERKS AND BENEFITS
Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
Exciting projects: Modern solutions with Fortune 500 and top product companies.
Flextime: Versátil schedule with remote and office options.
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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1abzym

📌 Site Reliability Engineer Id53670 (Meta)
🏢 Agileengine
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