19 may
|
Evo Colombia
|
Colombia
19 may
Evo Colombia
Colombia
Postúlate en Kit Empleo: kitempleo.com.co/empleo/1accra
About the Role:
Hello everyone
We are seeking a Junior Coordinator with strong English skills, enthusiasm for delivering excellent service, and the ability to thrive in a fast-paced, dynamic environment.
This role is essential to supporting our coordination team, ensuring smooth operations for patients, families, and caregivers.
Responsibilities:
- Answer incoming calls and resolve them professionally.
- Manage caregiver schedules, case assignments, and visit confirmations.
- Support caregiver education and communicate effectively with patients, families, and staff.
- Maintain accurate documentation and records using HHA Exchange, Salesforce, and Microsoft tools.
- Escalate urgent matters to senior coordinators or management.
- Ensure proper communication of changes or messages to the correct departments.
- Provide coverage for cases as requested during staff absences.
- Safeguard confidentiality of all patient and employee records, following HIPAA standards.
- Contribute to compliance with company policies, quality standards, and regulatory requirements.
Requirements:
- Strong communication and organizational skills.
- Ability to multitask and work independently, while collaborating with the team.
- Prior experience in healthcare, customer service, or administrative roles.
Qualifications:
- Bilingual Proficiency: Fluent English (C1) and Spanish.
- Passion for service, proactive attitude, and ability to adapt quickly to challenges.
- High standards of professionalism, confidentiality, and empathy when dealing with patients, families, and caregivers.
- Commitment to supporting both direct supervisors and senior coordinators.
Benefits:
- Competitive salary.
- Collaborative and supportive work environment.
- Opportunity to develop leadership and coordination skills in a growing international company.
Submit your resume detailing your experience and how you meet the qualifications.
We look forward to having you join our innovative team
Application Question(s):
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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1accra
📌 Junior Coordinator (Cali) (Colombia)
🏢 Evo Colombia
📍 Colombia