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Job TitleSpecialist, Customer Acquisition - TrilingualJob DescriptionThe Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts.This role is responsible for effectively articulating the value of products or services to customers.You WillLead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfactionProvide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-dateBe an enabler to remove roadblocks and help team to resolve challenges to support sales opportunitiesMonitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team membersAnalyze data,



performance and customer experience trends to develop strategic sales plays and best practice for client/specific territoriesStay current on developments in client services and within the market and ensure the team is informed on the latest trends and marketBe a point of escalation for our clients and respond promptly to any issuesMaintain a balanced level of communication with Sales Director and external-facing client to ensure strategic client relationship is fostered and developedWork with client contact on reporting and forecastingEnsure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)Coordinate team incentives and Sales Performance Incentive FundsPartner and build business relationships with all partners to ensure customer expectations are metCandidate Profile1.5+ years proven work experience in a sales roleFluent in Portuguese and EnglishA passion for customer experience and driving team resultsExperience in operations and strategy buildingExcellent coaching historyA record of developing and retaining great employeesExperience maximizing revenue through best practicesExperience working with Salesforce.Com or similar CRMExperience finding solutions as a managerChange Management skills#J-*****-Ljbffr

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1ad8s3

📌 Specialist, Customer Acquisition - Trilingual (Bogotá)
🏢 Concentrix
📍 Bogotá