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Staff Management

- Develop daily management standards and processes for store staff.
- Make recruitment plans based on store business needs.
- Handle store staff onboarding, transfers, and terminations, timely report to headquarters operations.
- Assess training needs for store employees and develop training programs.
- Collaborate with headquarters to implement staff training; conduct staff empowerment based on training results.
- Conduct comprehensive evaluations of store staff work efficiency and quality.

Operational Efficiency Enhancement

- Set actionable and measurable store and personnel sales target, including specific targets for value-added services and inventory.
- Analysis of business metrics: Daily/weekly/monthly analysis and monitoring of GMV, mobile sales targets, etc., to identify opportunities, issues, and risks.
- Sales target tracking and analising.




- Identify problems and improvement opportunities based on store performance; collaborate with departments to develop efficiency enhancement plans.
- Installment payment /trade-in programs/warranty services.
- Store inspections: Randomly check operational compliance during specified periods.
- Store health management.

Qualifications

- 5 plus years working experience and 3 plus years of store operation experience.
- Strong logical thinking and data analysis capabilities, develop store efficiency improvement plans through data insights.
- Project management skills, including planning, tracking, and closing projects.
- High sense of responsibility, proactive attitude, and strong interpersonal communication skills.
- Bachelor’s degree or higher. Fluent English proficiency (speaking, listening, reading, writing)
- Candidates with well-known brand store management experience are preferred.

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📌 Xiaomi Store Operation Manager(Efficiency Improvement)-Bogota-Colombia
🏢 Xiaomi Technology
📍 Colombia