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We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of integral commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
Responsible for selling SAP's products and solutions and certain partner solutions. Responsible for building and maintaining relationships with SAP's customers, prospective customers, partners -- and for maintaining customer satisfaction. Identifies opportunities and generates demand where SAP's capabilities as an integrated solution addresses a customer's business need. Supports efforts to ensure solutions are adopted and value is realized. Responsible for the continuity and expansion of the customer’s ongoing business with SAP. Focused on named existing and/or prospective accounts.Maintains customer relationship and influences customers' requirements' specification.
Career Level Description
Accountabilityresponsible for delivery of outcome of assigned projects or areas of responsibility internally recognized senior on complex technical and business matters works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions collaborates in devising long-term concepts may include team lead or supervisory responsibilities
Complexitycontributes independently,
resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects) works independently on topics while setting priorities having sole responsibility provides regular project status and updates decisions/solutions can enhance essentially current and future design and strategyenhance complex systems & processes
Experienceadvanced technical or business skills and special knowledge in one / several areas individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations typically several years experience with increasing amount of responsibility
Communicationbuilds and maintains partnerships with internal and external customers and partners contributes actively to build common ground for cooperationcommunicates clear and conveying processes & policies in a way that others can understand communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers
Role Purpose:To drive cloud revenue growth and customer success by building and executing customer-centric strategies that align with business goals and position SAP's cloud solutions to meet customer challenges.
Key Responsibilities
Include but not limited to: Build Customer Centric Strategy:
Understand customer business goals and develop strategic plans; manage executive relationships; align SAP solutions portfolio to deliver value.
Drive Cloud Revenue Growth: Expand SAP solutions footprint aligned with customer goals; focus on renewals, retention, and expansion; manage pipeline; provide sales handover to implementation partners.
Guide Customers into the Future: Ensure successful cloud adoption and consumption; articulate the value of cloud migration; maximize customer lifetime value.Collaborate Internally: Align SAP account team and partners with customer requirements; foster cross-functional collaboration.
Maintain Customer Visibility: Regularly review and adjust strategies; ensure continuous positioning and delivery of value.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
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📌 Senior Account Executive for Central America & Caribbean Region (Bogotá)
🏢 SAP
📍 Bogotá