Postúlate en Kit Empleo: kitempleo.com.co/empleo/1ahbff

Job Description

- Own the technical relationship with assigned accounts from onboarding through adoption and expansion.
- Proactively engage with client-side technical stakeholders to understand their infrastructure, digital transformation goals, and success metrics.
- Lead technical workshops and deep-dive architecture sessions to align Insider solutions with client business objectives.
- Run pilots and proof-of-concept (PoC) initiatives to demonstrate business value and drive successful production rollouts.
- Troubleshoot and resolve technical issues during implementation and ongoing use, in close collaboration with internal engineering and product teams.
- Escalate and manage technical blockers efficiently, facilitating solutions by leveraging cross-functional expertise.
- Advocate for customer needs and business use cases within the Insider product team.
- Share best practices to guide long-term customer strategy and help them maximize the impact of Insider solutions.

What we expect from you?

- Proven experience in complex technical solution design, system architecture, or implementation of SaaS platforms.




- Proven ability to build trusted relationships with senior IT leaders and influence technical decision-making in large or strategic client accounts.
- Strong project and stakeholder management skills, including experience with pilots, proof of concepts, and scalable deployments.
- Technical knowledge with cloud infrastructure, hybrid systems, and system integration best practices.
- Knowledge of one or more of the following technologies: JavaScript, HTML, CSS, REST APIs, XML, database technologies.
- Experience with marketing technologies, SaaS platforms, mobile applications, or API integrations is strongly preferred.
- Familiarity with webhooks, CDPs, or personalization engines is a plus.
- Excellent communication skills, both written and verbal, with the ability to translate complex technical ideas into actionable business solutions.

While we are conquering the world, we are offering you;

- a chance to work in an international, diverse, and inclusive environment,
- “Tech Talks” with famous and groundbreaking people from the software world,
- to be part of an industry that’s shaping the future of customer experiences.

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1ahbff

📌 Solutions Architect - Colombia (Bogotá)
🏢 Insider.
📍 Bogotá