Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aihlw

Job Title: Associate – OMS – Operational Accouting

Job Location: Bogota

In this role, you will have the opportunity to work upon one or more back-end services for the Order Management Solutions service line, supporting countries, regions, or integral and ensuring timely and accurate completion of tasks/target assigned. You will be part of a larger team, sharing best practices & working upon the services with continuous improvement approach.

Key Responsibilities:

- Collect, review, and validate billing data to ensure accuracy and completeness for intercompany and customer invoicing, in line with country and station requirements.
- Prepare and process intercompany and customer invoices in accordance with standard operating procedures and agreed service level agreements (SLAs).
- Manage supplier and customer master data, including ID validation, creation requests, and updates, ensuring data integrity across systems.
- Coordinate closely with stations and relevant stakeholders to ensure timely billing, invoice submission, and proper documentation flow.
- Monitor and ensure all departmental KPIs and SLAs related to billing accuracy, timeliness, and data quality are consistently met.




- Deliver high-quality service by ensuring invoices are processed accurately and within agreed timelines.
- Collaborate with internal teams to identify process improvements, best practices, and efficiencies within billing and data management operations.
- Proactively identify and escalate operational challenges, discrepancies, or delays to supervisors and business partners.
- Maintain effective communication with stakeholders to ensure transparency and alignment on billing status and operational updates.
- Operate flexibly across assigned shifts, regions, or countries, supporting global billing activities as required.
- Manage the payment process with the carrier, including follow-ups and validation of accrual accuracy in CW1 based on the carrier’s invoice.

Required Skills/Abilities:

- Bachelor´s degree (any). A degree in logistics, management will be an advantage.
- 0 – 3 years of job experience from BPO or logistics domain – Preferred
- Order Management experience will be preferred
- Good knowledge in MS office
- Effective English communication skills, written and verbal
- Exposure to working with Enterprise Resource Platforms (ERPs) - Preferred
- Good logical reasoning skills
- High level of customer centricity

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aihlw

📌 Associate – OMS (Bogotá)
🏢 Dhl
📍 Bogotá