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Our Purpose
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._

Title and Summary

Director, AI & Data Strategy - Enterprise Engagement

About the AI & Data Organization

Within this organization, the Enterprise Engagement team focuses on building intelligent systems that guide how AI use cases are discovered, shaped, and executed across the enterprise.

Overview

This role will contribute to the evolution of a traditional intake process into an AI-powered, agent-driven platform that guides users from idea to execution readiness. Rather than executing use cases directly, this role will focus on building the experience, intelligence,



and workflows that enable others to execute effectively at scale.
- User-facing experience design & engagement, or
- Technical implementation of AI solutions (including agents and workflow integration)
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Role

In this role, you will:
- Shape and improve the user experience of discovering, submitting, and refining AI use cases, ensuring clarity, usability, and adoption
- Own key components of the AI-driven intake and engagement platform (e.g., user experience, agent workflows, decision logic, or context layers)
- Take a “do, then automate” approach - leveraging hands-on experience to rapidly transition manual processes into scalable, agent-driven workflows
- Partner with business units to understand real-world needs and translate them into intelligent guidance, decisioning logic, and user experiences
- Collaborate with AI Strategy, Engineering, Legal and Governance teams to integrate enterprise pla

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aml73

📌 Director, Ai (Bogotá)
🏢 Mastercard
📍 Bogotá