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Descripción de la publicación:
Director, WealthHumanCapitalSolutions,CenterofExcellence

Bogotá, Colombia

Are you looking to broaden your professional experience? Would you like to join a dynamic and inclusive team? This opportunity is waiting for you

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The Director, Wealth plays a pivotal leadership role in the strategic delivery, operational transformation, and process governance of Aon’s Human Capital Solutions. This position is responsible for overseeing service delivery teams, leading transitions into center of excellence location, and driving continuous improvement,



while ensuring alignment with regulatory and country service standards.- Lead and manage Human Capital operations teams in Center of Excellence in Colombia supporting North America and LATAM.- Actively engage with business stakeholders in North America and LATAM to support adaptation and work transition to the service center- Define and implement delivery models that ensure service consistency, scalability, and alignment with client expectations.- Develops a culture of measurable performance by implementing Operations Metrics for Service delivery.- Monitor performance against defined SLAs, KPIs, and operational risk controls, addressing deviations proactively.- Lead large-scale migrations of operations from front-line geographies to general delivery hub in Colombia / LATAM.- Champion business transformation through automation, process standardisation, and the adoption of digital tools.- Be responsible for organizational change processes to support seamless transitions with mínimal business disruption.- Align operational teams with business development and client service strategies to en

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📌 Hub Operations Manager (Bogotá)
🏢 Aon
📍 Bogotá