Postúlate en Kit Empleo: kitempleo.com.co/empleo/1amuxy

Title: Expert SLS (AFR)

Location: GSC BOG

Support with spot quotes, monthly status and performance reports for AFR related to the operation.

Key Responsibilities:

- Receive quote request
- Review that all information provided by the internal/external customer is clear and complete or ask for it when need it
- In case there is not any specific rate, contact the corresponding stations following up to meet the time
- Answer with the quote within the corresponding time (high, medium or low priority)
- Follow up on the quote status until getting a customer decision taking into account the TAT of the scope
- Generate performance reports weekly/monthly based on the KPIs, hit rate and information that the BP needs to receive




- Find improvements and efficiencies and discuss open topics and issues.
- Training the team members when need it to support as back up – also learn about other scopes within AFR and the rest of the Sales Service Line

Skills / Requirements:

- Professionals/students in Industrial Engineering, Business Administration, International Business or similar occupations.
- Good level of MS Excel and other MS Office tools.
- High level of English (dialogue, writing, listening).
- Customer service and communication skills.
- Teamwork and autonomy

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1amuxy

📌 Expert SLS (Bogotá)
🏢 Dhl
📍 Bogotá