Postúlate en Kit Empleo: kitempleo.com.co/empleo/1amzhe

Job Overview

We are looking for an organized, detail-oriented, and customer-focused individual with strong communication skills and a results-driven mindset. The candidate must be proactive, analytical, and capable of managing multiple projects in a structured manner, ensuring a smooth transition and an excellent customer experience from the start. Experience in administrative and client-facing roles is required. Experience in accounting or payroll management is a plus.

About the Role

Our platform is an all-in-one solution for Payroll, HR, and Time & Labor Management. Execupay unites innovative products with white-glove customer service to empower customers, allowing them to focus on their business. The Implementation team owns the customer experience from the beginning by delivering a best‑in‑class implementation of our solutions. As an Implementation Consultant, you will understand a client’s requirements and configure our solution to meet their needs. You will vet client data and thoroughly test the site to ensure a smooth release and a positive client and employee experience. From the start, you will have a consultative approach to enable clients to utilize our solutions to their fullest potential.

Responsibilities

- Be highly consultative with clients to drive full-scope implementations from the welcome call through go-live, managing realistic expectations throughout the project.




- Partner with internal consultants and stakeholders across services to deeply and jointly understand clients’ business needs and drive optimal configuration of our all-in-one solution.
- Review and evaluate data to determine proper system configuration regarding historical data, employee information, and company-level data.
- Review tax returns (940, 941s, and state quarterly returns), payroll registers, deductions, and earnings taxability to ensure proper platform setup.
- Enter client YTD/prior payroll information into the Execupay system.
- Consult and support clients through their first two successful on-cycle payroll runs.
- Serve as a client advocate within Execupay to identify and resolve any concerns that may detract from an optimal implementation experience.
- Effectively transition clients to our Payroll team for ongoing support and consultation once they’re live.

Skills and Qualifications

- Previous client management experience, handling multiple clients and projects simultaneously.
- 1-2 years of experience in Payroll.
- Demonstrated ability to be consultative with clients, leading with a sense of urgency to respond to and resolve issues.
- Ability to adapt to a fast-paced, continually changing business and work environment while managing multiple priorities.
- Excellent written and verbal communication skills.
- Strong complex problem-solving abilities and knowledge of industry best practices.
- Strong organizational and project management skills to effectively multitask.
- Versátil, team-oriented self-starter.
- Demonstrated ability to take ownership and accountability.
- English C1

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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1amzhe

📌 Payroll Associate (Barranquilla)
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