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About us

ARRISE, a leading supplier of player‑favourite content to the iGaming industry. We are a software development and services company delivering end‑to‑end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a general team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross‑functional powerhouse that is driven to deliver.

Requirements
- At least 1 year of previous experience in a managerial position
- Academic qualification in Management is a plus
- Previous experience in a Live Casino is a plus
- Very good Office 365 and PC skills
- Advanced level of English (spoken & written)
- Very good communicational and interpersonal skills
- Ability to work in a fast‑paced environment
- Conflict management abilities
- Leadership and mentoring skills
- Availability to work 24/7 shifts

Responsibilities
- Maintaining supervision on Supervisors and Shufflers




- Follows and supervises the updates and amendments concerning the Shuffling procedures
- Provide the highest standards of professionalism and politeness towards the live casino audience
- Flexible attitude to changing priorities, including changes to shifts and covering colleague absences if required
- Attend training courses/workshops as required and strive to continually improve technical skills
- Keep documentation in order for audit
- Carry out any other duties that may be reasonably requested from time to time
- Transmit to management the player’s impression regarding their game experience
- Suggest measures to improve the player’s experience
- Actively participate in reaching the company’s targets
- Mentor and guide subordinates that are members of their teams
- Guide the new hired through the Probation Period
- Engage the senior dealers and guide them to become reliable mentors
- Keep track of subordinates and proactively work to improve their KPI

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📌 Shuffler Team Manager (Bogotá)
🏢 ARRISE
📍 Bogotá