Postúlate en Kit Empleo: kitempleo.com.co/empleo/1an2el

Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.

Join Aprio's Information Technologyteam and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for a Business Application Specialist to join their dynamic team.

Position Responsibiltiies:
- Track and manage incidents using a ticketing system, ensuring timely resolution and communication with stakeholders.
- Perform root cause analysis for recurring issues and implement long-term solutions to prevent future occurrences.

Skills and Qualifications:




- Excellent analytical and troubleshooting abilities to diagnose and resolve technical issues efficiently.
- Strong verbal and written communication skills to effectively interact with end-users, team members, and stakeholders.
- A commitment to providing exceptional support and service to end-users, with a focus on understanding and addressing their needs.
- Meticulous attention to detail to ensure accuracy in documentation, reporting, and problem resolution.
- Ability to manage multiple tasks and priorities in a fast-paced environment, ensuring timely resolution of issues.
- A team player who can work collaboratively with colleagues across different functions to achieve common goals.
- Flexibility to adapt to changing technologies, processes, and business requirements.

Educational Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.

Experience Requirements:
- Familiarity with IT service management frameworks and best pr

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1an2el

📌 Aprio Colombia (Bogotá)
🏢 Aprio
📍 Bogotá