Postúlate en Kit Empleo: kitempleo.com.co/empleo/1an39r

? Now Hiring: Customer Success Manager (Remote | Latin America)

A confidential U.S.-based company is looking for a Customer Success Manager to support existing customers, renewals, and long-term account growth.

? Remote – Latin America only

? Must overlap with U.S. business hours (EST–PST)

? Full-time long-term role

Key Responsibilities:

• Manage and grow existing customer relationships

• Support onboarding, renewals, and SaaS adoption

• Lead customer check-ins and business reviews

• Identify expansion and upsell opportunities

• Maintain CRM records and renewal quotes in Salesforce

• Collaborate with internal teams to improve customer experience

• Resolve customer concerns professionally and efficiently

Requirements:

• Experience in Customer Success, Account Management, Renewals, or similar client-facing roles

• Advanced English communication skills (written and spoken)





• Strong organizational and problem-solving abilities

• Experience with Salesforce or other CRM platforms

• Comfortable in a fast-paced environment

Preferred:

• SaaS, software, or subscription-based experience

• Experience with recurring revenue or renewals

• Customer escalation/conflict resolution experience

Idóneo Profile:

✔ Strong communicator

✔ Proactive and reliable

✔ Customer-focused mindset

✔ Team player with high coachability

✔ Professional under pressure

⚠ Please Note:

• Only candidates located in Latin America will be considered

• English fluency is required

• Applications are accepted through LinkedIn only

• Please do not send direct messages regarding this position

Interested? Apply directly through LinkedIn.

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1an39r

📌 Customer Success Manager (Colombia)
🏢 Importante empresa
📍 Colombia