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Overview:
About Us

Full Potential Solutions (FPS) is a performance-based technology services firm headquartered in Boston, MA with operations across 19 locations in 11 countries that puts culture and our 6,000 employees first. We employ the best people, processes and proprietary technology available to deliver omnichannel solutions for our clients and provide fulfilling careers for our employees.

Our mission is to create an environment within which our people THRIVE We invest in our people and put culture first because we believe that happy, fulfilled teams can achieve great things. FPS offers a competitive suite of employee benefits, including a lucrative compensation program; medical, dental and vision benefits; and the opportunity for accelerated career growth for high-potential individuals in our fast-growing company. We are committed to creating a culture where our people can succeed and reach their full potential, because we believe that if you put people first, we can drive excellence for our clients.

Our Core Values:
- Integrity - Do what’s right for everyone: clients,



shareholders, partners & colleagues. TEAM is more important than self. Create an atmosphere of mutual respect.
- Excellence - Deliver exceptional client results, reward and recognize performance, and maintain a relentless pursuit of improvement.
- Accountability - Act like an owner. Take pride in our work. Measure results (your own and our clients). Be passionate.
- Grace - Respect and appreciate differences. Care for one another. Be humble. Make work personal.

Our Mission: To create conditions within which people can thrive

We offer a comprehensive compensation and benefits package that includes health, dental, vision, generous PTO, a performance-based bonus program and opportunities for training and career development. This role is full time and we are currently working onsite.

As a Technical Support Representative, you will be responsible for identifying customer’s concerns through ph

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📌 Technical Support Representative (Bogotá)
🏢 Full Potential Solutions
📍 Bogotá