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Overview The Senior Director, Clinical Data Management Portfolio, Resource, Operations reports to the Head of their respective function and serves as the strategic functional lead for functional area portfolio, resource, and operational governance. Accountable for integrated analytics, forecasting, and strategic portfolio insights, this role ensures integral alignment across functions, geographies, and stakeholders. As a key member of the functional area leadership team, the Senior Director partners with in-function and cross-functional partners to shape enterprise planning, drive efficiency, and guide long-range operational strategies.Responsibilities Strategic & Functional Leadership: Provide functional area operations leadership and direction across the assigned organization; define policies, governance frameworks, and forecasting methodologies; provide operations oversight to monitor consistent execution, quality, and compliance with functional area business processes.Portfolio & Operations Representation: Represent the functional area portfolio, resource and operations management in enterprise forums; communicate options/risks/trade-offs; serve as escalation point for issues arising within assigned teams or geographies.Global Initiatives & Change Management: Lead or sponsor global initiatives to improve operational efficiency, continuous improvement leveraging automation / AI, quality by design, and change management in alignment with Global Data Management & Standards (GDMS) priorities.Operating Model & AI-First Planning: Work with leadership to design the roadmap for the functional area operating model optimization and define guardrails for AI-First planning and reporting standards.Change Adoption: Champion organizational change strategy; drive adoption of new operating models and digital capabilities across global functions.Operational Governance, Execution, & Cross-Functional Alignment Forecasting & Capacity: Oversee capacity modeling, forecasting methodologies, trade-offs, and demand–supply trade-offs aligned with business, financial, and operational objectives to maximize efficiency and outcomes.Performance Metrics & Dashboards: Establish objectives, key results, performance metrics, and dashboards in partnership with stakeholders; drive accountability for outcomes.Indicators & Reviews: In collaboration with process owners, define performance, capacity, and quality indicators for GDMS Operations Reviews and leadership dashboards.Budget & Compliance: Govern resource, financial controls, and budget for assigned teams; ensure adherence to global SLA/SOW standards and maintain compliance and audit readiness.Training & Talent Development:



Set strategy for role-specific curricula; support development of GDMS-wide training needs; build communities of practice; develop future leaders and succession pipelines within Portfolio & Resource Operations team.Headcount & Workload Management: Approve headcount/JD plans and funding cases; oversee real-time, compliance-driven workload balancing across geographies to ensure on-time delivery to regulatory and business timelines.People & Process Improvement: Champion Human-First Organization principles in process and tooling decisions and improve clarity, workload balance, and decision quality.People Management & Talent Development Align teams around a clear direction; set objectives aligned to organizational goals; assign work and set priorities with work-life balance in mind.Conduct regular check-ins and annual reviews; coach for performance; provide recognition.Develop career plans; create growth opportunities and promotion cases; ensure training and mentoring.Lead recruiting and hiring and oversee performance management, including management of sensitive employee-relations matters with HR.Coordinate on-shore/off-shore and contingent resources; ensure role clarity andeffective handoffs.Manage operating budget and optimize spend against priorities.Inspire and empower team leaders; oversee FSP contracts, people, and attrition.Architect or apply enterprise-level capacity modeling and forecasting across regions; connect to operational drivers and workforce cost modeling; use analytical tools toinform resourcing and decisions.Link portfolio management, financial planning, and performance into unified decision models.Apply cross-functional planning, cost management, and resource prioritization to clinical data operations; design and run governance connecting data, people, processes, and performance across systems.Apply industry benchmarks and internal baselines to set targets and drive continuous improvement.Implement risk-based and digital data practices, using data and automation to focus on high-risk areas.Define and enforce standards for integration, reuse, and scalability of data, tools, and solutions.Strong understanding of clinical data management operational systems and related performance measures.Expertise in KPI and data-product governance to maintain a single source of truth.Experience developing and applying portfolio and capacity models to manage cross-functional operations.Strategy and consulting skills to drive operating model adoption and value realization.Deep knowledge of ICH/GCP guidelines and how they apply to clinical data management activities.Clinical Data Management-specific Technical Skills Able to apply cross-functional planning, cost management, and resource prioritization to clinical data operations scenarios.Non-Technical Knowledge, Skills, And Abilities Strategic leadership with the ability to align diverse teams and stakeholders across functions and geographies.Proven ability to lead through influence in cross-functional and virtual teams.Exceptional communication, influence, and storytelling skills for diverse audiences.Integrate business, operational, and people dimensions into effective decisions; drive timely issue resolution.Resilient and adaptable, balance strategic vision with execution under pressure.Disciplined prioritization focusing on critical metrics and high-value initiatives.Advanced negotiation skills and stakeholder management.Ability to create a high-performance, inclusive culture and attract senior talent.Experience driving large-scale change leadership and adoption of new ways of working globally.Fluent in English with excellent written and verbal communication skills.Qualifications & Experience Bachelor’s Degree in Life Science, Data, or Information Technology with 13 years of experience in data management, project management, life sciences, or pharmaceutical industries, including:5 years of people management experience.Demonstrated experience managing operations for large, complex, geographically diverse departments including budget, contracts, resource utilization, sponsorship, and cross-functional projects.Advanced Degree (Masters or Doctorate) in Business, Life Science, Data, or Information Technology with 10 years of relevant experience, including:5 years of people management experience.Demonstrated experience managing operations for large, complex, geographically diverse departments including budget, contracts, resource utilization, sponsorship, and cross-functional projects.Required Skills: Budget Management, Clinical Data Management, Clinical Study Management, Clinical Study Protocols, Clinical Trial Management, Cost Management, Cross-Functional Leadership, Good Clinical Practice (GCP), Operational Efficiency, Operations Management, People Leadership, Project Sponsorship, Resource Utilization, Strategic Leadership.EEOC and Legal Notices: As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants and prohibit discrimination. We comply with affirmative action requirements for protected veterans and individuals with disabilities. See EEOC Know Your Rights and related information for more details.Salary and Benefits: The salary range for this role is $173,200.00 - $272,600.00. Eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive benefits package. More information is available at the benefits page.#J-18808-Ljbffr

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📌 Senior Director, Clinical Data Management Portfolio, Resource, Operations (Bogotá)
🏢 Msd
📍 Bogotá