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Service Ops & Market Execution Lead LATAMPurpose: The Service Operations & Market Execution Lead is responsible for supporting the Latin America S&OE; execution capability across the Distribution Center (DC) network of 0-3 months.This role ensures consistent, timely, and exception-based execution across distribution operations to protect service and manage short-term operational constraints.It supports the coordination of execution decisions by connecting site operations, Customer Service, Deliver Planning interfaces, and partner functions.This role contributes to aligning execution priorities and helps ensure that DC operations operate in a coordinated and disciplined manner across Latin America.ResponsibilitiesExecute S&OE; Governance: Support the Latin America S&OE; operating model, ensuring consistent execution routines, escalation paths, and decision cadence.Coordinate Short-Term Execution: Provide visibility of risks (service, inventory, capacity, backorders) and ensure alignment across sites and stakeholders.Drive Decision Execution: Support trade-off discussions and ensure clear communication, tracking, and follow-through of decisions and actions.Enable Customer & Market Alignment: Partner with Customer Service and site operations to support prioritization and maintain transparency of customer-impacting decisions.Integrate Site Execution: Ensure alignment between site-level execution and regional governance, reinforcing consistency, accountability, and readiness.Monitor Performance & Improvement: Track adherence to processes, identify recurring gaps, and support continuous improvement initiatives.Job RequirementsBachelor's degree required (Supply Chain, Operations, Engineering, Business, or related field preferred)Experience in supply chain operations, distribution,



logistics, or customer service operationsExposure to multi-site operations or network environments preferredStrong analytical and problem-solving skillsAbility to operate in a fast-paced, matrixed environmentCore CompetenciesBusiness & Execution Acumen: Applies data and insights to identify risks, inform decisions, and drive execution excellence.Collaboration & Stakeholder Alignment: Builds strong partnerships across functions to ensure alignment and coordinated outcomes.Accountability & Ownership: Demonstrates ownership of results, ensuring timely escalation, follow-through, and delivery.Continuous Improvement Mindset: Proactively identifies gaps and supports initiatives that enhance efficiency and performance.Communication & Influence: Clearly communicates risks, priorities, and decisions, influencing stakeholders with transparency and structure.Required SkillsAnalytical Reasoning, Coaching, Communication, Data Reporting, Demand Forecasting, Distribution Management, Distribution Resource Planning (DRP), Lean Supply Chain Management, Operational Excellence, Order Management, Organizing, Problem Solving, Process Oriented, Procurement Policies, Quality Assurance (QA), Standard Operating Procedure (SOP), Strategic Supply Chain Management, Supply ChainPreferred SkillsAnalytical Reasoning, Coaching, Communication, Data Reporting, Demand Forecasting, Distribution Management, Distribution Resource Planning (DRP), Lean Supply Chain Management, Operational Excellence, Order Management, Organizing, Problem Solving, Process Oriented, Procurement Policies, Quality Assurance (QA), Standard Operating Procedure (SOP), Strategic Supply Chain Management, Supply ChainAll Job Posting Locations: Bogotá, Distrito Capital, Colombia, São Paulo, Brazil#J-*****-Ljbffr

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📌 Service Ops & Market Execution Lead Latam (Bogotá)
🏢 Johnson & Johnson MedTech
📍 Bogotá