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Company Overview:We are a general tech solutions company that believes Collaboration Betters TheWorld.Leveraging strategy, technology, and design, we partner with organizationsworldwide to offer comprehensive solutions from idea conception to productrealization. We work with people around the globe to advise, build, run, andsupport the creation of products with purpose.About the Opportunity:If you are looking for a long term opportunity where you can help shape whatthe world will look like 10 years from now, we invite you to join our team. Aspart of one of the fastest growing technology companies, you will collaboratewith passionate professionals who believe that working together drivesmeaningful change and innovation. We value harmony, inclusion, and sharedsuccess, and we are seeking positive individuals who thrive in fast pacedenvironments and contribute to a culture where Collaboration truly betters theworld. Our diverse customer base across multiple industries offers theopportunity to broaden your perspective and make a real impact throughcollective effort.Responsibilities:·Supervise and perform all hardware/software upgrading activities·Backup maintenance on all computers·Understanding of and ability to install, configure and test all workstation hardware/software·Perform technical support for North American Client·Contact internet provider and quickly deal with any internet issues/outages·Resolve all monitoring station network related issues quickly and efficiently·Resolve all customer network related issues quickly and efficiently·Document in detail all work performed·Create innovative solutions that boost productivity and efficiency·Keep track of employee technical knowledge and perform training as necessary·Create and upkeep technical manuals·Maintain CCTV and access control infrastructure internally and externally·Daily communication with customers verbally and via email·Schedule and attend all technical support meetings and sessions with staff and customers·Update service records every single time a service or interaction is performed on any hardwareor software inside the station, or customers' sites, or customers' customersites·Take ownership of tasks and ensure complete resolution·Ability to pay close attention to detail while performing technical tasks·Ability to quickly learn new technologies through the use of self-study materials·Ability to provide accurate estimates of how long tasks will takeMinimum Experience Requirements:·Experience in network administration·Experience in working with Cisco Meraki, Ubiquity and Mikrotik·Understanding of networking protocols (e.G., IPSEC, HSRP, BGP, OSPF, ******, QoS)·Solid understanding of the OSI or TCP/IP model·Windows System Maintenance·Understanding existing and emerging technologies·Ability to focus on results and execute the plan as discussed and decided·Being adaptable to new technologies and business strategies·Ability to remain calm during stressful situationsNice to have knowledge:·IPv4 subnetting and supernetting·5 GHz wireless best practices·Windows Active Directory User Management·Network Monitoring Software (Cacti, Dude and Nagios)Employee Compensation Package & Perks:
- Opportunity to be part of a team of ambitious, talented people with diversebackgrounds and style
- Opportunity for career advancement and learning more about Networkadministration (Cisco, Ubiquiti, Meraki) and Windows administration (ActiveDirectory Administration), including TCP/IP protocol
- We are all striving to continuously learn and improve
- Opportunity to be creative and innovative, we love new ideas
- Annual Performance reviews and bonusesNunca envíes tu información personal(DNI, foto,...), datos bancarios ni realices ningún pagopara solicitar un empleo

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aoqc8

📌 Technical Support (Bogotá)
🏢 CBTW
📍 Bogotá