Postúlate en Kit Empleo: kitempleo.com.co/empleo/1ap2p2

We are looking for a Bilingual Customer Service Representative to join our team in Bogotá. This is an excellent opportunity for candidates with experience in call center, customer service, or patient support, with an English level B2.

Como Agente Bilinge de Servicio al Cliente, serás el primer punto de contacto con pacientes, brindando soporte en inglés a través de llamadas, chats y correo electrónico.

Job Description

We are seeking a compassionate and detailoriented Customer Service Representative to join our fastpaced support team. As the first point of contact for many of our patients, youll play a critical role in providing timely, accurate, and empathetic assistance.
Youll respond to live chats and incoming phone calls, addressing questions about appointments, medication orders, billing, the patient portal, and more.

Key Responsibilities

Respond promptly to incoming patient chats, emails, and calls
Answer inbound phone calls with professionalism and empathy
Assist with scheduling, orders,



insurance, prescriptions, and inquiries
Escalate complex issues when necessary
Collaborate with internal teams

Requirements

2 years of experience in customer service or call center
Strong communication skills
Ability to multitask
Techsavvy
English level B2 required

Benefits

gross salary of 2.800.000 331,895 Total transport connection bonuses
Indefiniteterm contract
Prepaid medicine
Life insurance
Officebased role in Bogotá
Bolsa de trabajo Colombia ofrecemos puesto de Agente Bilinge de Servicio al Cliente Customer Service Representative para el sector de Atencion a clientes en la empresa Booth Partners Colombia de Bogotá, D.C.. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada completa.

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1ap2p2

📌 Agente Bilinge de Servicio al Cliente Customer Service Representative Bogotá Presencial (Bogotá)
🏢 Booth Partners Colombia
📍 Bogotá