Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aqqxl

We are seeking a highly organized and detail-oriented Store Deployment Support Specialist to assist with the rollout of a new Oracle POS environment and pin pad deployment across retail store locations during a three-month implementation period from August through October. This role will serve as a key coordination point between the Store Systems team, deployment partners, and store associates to ensure successful nightly deployments and validation activities. The adecuado candidate is comfortable working in a fast-paced environment, managing multiple priorities, and communicating effectively with both technical and non-technical teams.

Key Responsibilities

- Participate in and help lead nightly deployment coordination calls with the Store Systems team and supporting vendors/partners.
- Coordinate and monitor nightly deployment activities to ensure a minimum of four (4) store deployments are completed each evening.
- Communicate directly with store associates and management regarding deployment schedules, delivery expectations, testing procedures, and postinstallation validation.
- Track deployment progress and document successful Oracle POS and pin pad installations.
- Assist stores during deployment testing and confirm system functionality following upgrades.
- Escalate technical issues, deployment delays, or operational concerns to the appropriate support teams.
- Maintain accurate deployment logs, issue tracking, and status reporting.




- Collaborate with Store Systems, Infrastructure, Help Desk, and field support teams to ensure timely resolution of issues.
- Provide clear and professional communication during high-volume deployment periods.
- Support deployment readiness activities including scheduling, documentation review, and follow-up communication.

Required Qualifications

- Previous experience supporting retail technology deployments, POS systems, or store operations.
- Strong organizational and coordination skills with the ability to manage multiple store deployments simultaneously.
- Excellent verbal and written communication skills.
- Ability to work evening/night schedules to support overnight deployment activities.
- Comfortable interacting with store associates, managers, and technical support teams.
- Proficiency with Microsoft Office applications including Excel, Teams, and Outlook.
- Strong attention to detail and ability to follow deployment procedures accurately.
- Ability to work independently in a fast-paced environment with minimal supervision.

Preferred Qualifications

- Experience with Oracle POS systems or retail payment devices/pin pads.
- Previous experience in retail IT support, implementation coordination, or field deployment projects.
- Familiarity with ticketing systems and deployment tracking tools.
- Basic understanding of network connectivity and payment processing hardware.

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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aqqxl

📌 POS Support Specialist (Colombia)
🏢 BPO Labs Solutions
📍 Colombia